September 4

Rolls-Royce is set to replace A380 engines

first_imgMonday 15 November 2010 7:52 pm by Taboolaby TaboolaSponsored LinksSponsored LinksPromoted LinksPromoted LinksYou May LikeTotal PastThe Ingenious Reason There Are No Mosquitoes At Disney WorldTotal PastMoneyPailShe Was Famous, Now She Works In {State}MoneyPailSerendipity TimesInside Coco Chanel’s Eerily Abandoned Mansion Frozen In TimeSerendipity TimesMagellan TimesThis Is Why The Roy Rogers Museum Has Been Closed For GoodMagellan TimesElite HeraldExperts Discover Girl Born From Two Different SpeciesElite HeraldHealthyGem”My 600-lb Life” Star Dropped 420 Pounds, See Her NowHealthyGemZen HeraldThe Truth About Why ’40s Actor John Wayne Didn’t Serve In WWII Has Come To LightZen Heraldmoneycougar.comThis Proves The Osmonds Weren’t So Innocentmoneycougar.comTaonga: The Island FarmThe Most Relaxing Farm Game of 2021. No InstallTaonga: The Island Farm whatsapp Tags: NULL KCS-content ROLLS-ROYCE is temporarily replacing engines on Airbus super-jumbos to fix a part that caused an engine on a Qantas jet to break up in mid-flight, it emerged yesterday.The jet engine maker is thought to be planning to remove Trent 900 engines with the faulty component from Airbus A380s in service and to replace them with other engines while it renews the part. A Rolls-Royce spokesman refused to comment.The news follows the incident on November 4 in which a Trent 900 on flight QF32 flying to Sydney from Singapore partially disintegrated.The accident forced the jet to make an emergency landing in Singapore.Rolls said the failure of the part inside the Trent 900’s turbine caused an oil fire that damaged a disc inside the engine.There are 80 Trent 900s in service on Airbus A380s run by Qantas, Singapore Airlines and German flag carrier Lufthansa.Rolls said on Friday that the measures would mean underlying profits in 2010 would rise slightly less than the four to five per cent forecast in July.Chief executive Sir John Rose said airlines would be able progressively to return the A380 fleets to service.“We regret the disruption we have caused,” he said. Rolls-Royce shares closed last night down 14p at 597p. center_img Share whatsapp Read This NextRicky Schroder Calls Foo Fighters’ Dave Grohl ‘Ignorant Punk’ forThe WrapCNN’s Brian Stelter Draws Criticism for Asking Jen Psaki: ‘What Does theThe WrapDid Donald Trump Wear His Pants Backwards? Kriss Kross Memes Have AlreadyThe WrapHarvey Weinstein to Be Extradited to California to Face Sexual AssaultThe WrapPink Floyd’s Roger Waters Denies Zuckerberg’s Request to Use Song in Ad:The Wrap’The View’: Meghan McCain Calls VP Kamala Harris a ‘Moron’ for BorderThe Wrap’Sex and the City’ Sequel Series at HBO Max Adds 4 More ReturningThe WrapNewsmax Rejected Matt Gaetz When Congressman ‘Reached Out’ for a JobThe Wrap2 HFPA Members Resign Citing a Culture of ‘Corruption and Verbal Abuse’The Wrap Rolls-Royce is set to replace A380 engines Show Comments ▼last_img read more

July 5

Where I would invest for long-term exposure to disruptive cell-based medicines

first_img Enter Your Email Address Adventurous investors like you won’t want to miss out on what could be a truly astonishing opportunity…You see, over the past three years, this AIM-listed company has been quietly powering ahead… rewarding its shareholders with generous share price growth thanks to a carefully orchestrated ‘buy and build’ strategy.And with a first-class management team at the helm, a proven, well-executed business model, plus market-leading positions in high-margin, niche products… our analysts believe there’s still plenty more potential growth in the pipeline.Here’s your chance to discover exactly what has got our Motley Fool UK investment team all hot-under-the-collar about this tiny £350+ million enterprise… inside a specially prepared free investment report.But here’s the really exciting part… right now, we believe many UK investors have quite simply never heard of this company before! Our 6 ‘Best Buys Now’ Shares Tej Kohli | Monday, 14th December, 2020 | More on: MXCT Click here to claim your copy of this special investment report — and we’ll tell you the name of this Top Small-Cap Stock… free of charge! Where I would invest for long-term exposure to disruptive cell-based medicines I would like to receive emails from you about product information and offers from The Fool and its business partners. Each of these emails will provide a link to unsubscribe from future emails. More information about how The Fool collects, stores, and handles personal data is available in its Privacy Statement. Tej Kohli has no position in any of the shares mentioned. The Motley Fool UK has no position in any of the shares mentioned. Views expressed on the companies mentioned in this article are those of the writer and therefore may differ from the official recommendations we make in our subscription services such as Share Advisor, Hidden Winners and Pro. Here at The Motley Fool we believe that considering a diverse range of insights makes us better investors.Tej Kohli is the founder of the philanthropic Tej Kohli Foundation whose ‘Rebuilding You’ philosophy supports the development of scientific and technological solutions to major global health challenges, whilst also making direct interventions to rebuild individuals and communities around the world. Tej Kohli is also an investor who backs growth-stage artificial intelligence and robotics ventures through the Kohli Ventures investment vehicle.center_img The high-calibre small-cap stock flying under the City’s radar Renowned stock-picker Mark Rogers and his analyst team at The Motley Fool UK have named 6 shares that they believe UK investors should consider buying NOW.So if you’re looking for more stock ideas to try and best position your portfolio today, then it might be a good day for you. Because we’re offering a full 33% off your first year of membership to our flagship share-tipping service, backed by our ‘no quibbles’ 30-day subscription fee refund guarantee. When historians look back at 2020, it won’t be the coronavirus crisis that will claim their interest, but the award in October 2020 of the Nobel Prize in Chemistry to two female scientists for their work on the technology of genome editing. Their ‘CRISPR-Cas9’ discovery – which is also known as “genetic scissors” – enables scientists to make precise changes to the DNA contained within living cells. Put more simply, to ‘rewrite’ the “code of life”.Since its discovery, the use of CRISPR has exploded. It is being licenced by companies for research, for medicine and for the development of new cancer therapies. The technology could enable humans to treat or even to cure inherited diseases such as sickle cell anaemia.5G is here – and shares of this ‘sleeping giant’ could be a great way for you to potentially profit!According to one leading industry firm, the 5G boom could create a global industry worth US$12.3 TRILLION out of thin air…And if you click here we’ll show you something that could be key to unlocking 5G’s full potential…CRISPR joins other new advances such as CAR T-cell therapies as part of a new vogue of technologies that allow us to reengineer human cells and DNA. These technologies are bringing about a revolution in medicine that will change life as we know it. The US markets are home to the vast majority of the companies who are part of this revolution, but there are also some choice options for UK-focused investors.MaxCyte (LSE:MXCT) is a London-listed US-based company whose share price has grown five fold over the last year as investors have grasped the magnitude of the oncoming biotech revolution. MaxCyte owns and licenses the proprietary cell-engineering platform technology that biopharmaceutical companies rely on to develop the technologies that they have licensed, such as CRISPR, into new cell therapies, including DNA editing.For example, in May 2020 MaxCyte entered a licence agreement with Caribou Biosciences that will enable Caribou to utilise the MaxCytre platform to develop its CRISPR gene-edited allogenic T cell therapy programmes. MaxCyte will receive development and approval milestone payments as well as other licencing fees.Deals like this mean that MaxCyte now has 20 of the top 25 pharma companies as its client, with licences granted to over 120 cell therapy programmes. The aggregate potential value of pre-commercial milestones payments that Maxcyte could receive from current licence deals is over $800m, and MaxCyte could double this annually based on wider trends.In October 2020 MaxCyte reported half year revenues 30% up on 2019, which were already 30% up on 2018. MaxCyte grew the number of commercial deals that it has in place to 11, up from just four in the previous year. The company also doubled the number of clinical products that it has under development, with over 90 products currently under licence.MaxCyte revenues are driven by visible high margin recurring annual fees from its cell therapeutics business, as well as instrument sales and clinical milestone payments. As companies continue to licence the CRISPR technology, I believe it is MaxCyte that stands to benefit as it becomes the ‘platform of choice’ for the development of cell engineered projects.What are the downsides? Revenues may be growing by more than 30% year on year but are expected to be a relatively modest $20m at the full year results in April 2020. And despite MaxCyte reaching break even, a market capitalisation of £354m at the time of writing may seem high. And as a constituent of AIM the liquidity of MaxCyte stock is low, with only 16.5% in public hands.Investors who feel that too much future growth is already priced in to MaxCyte to make it an interesting investment proposition might want to look deeper into the wider ecosystem of licencing deals for cell and DNA engineering, which is booming. The cell and DNA engineering revolution is only just beginning, and I feel MaxCyte is well position to directly correlate its prosperity with the exponential growth of these new technologies.Investors who are prepared to play the long game may well get to enjoy the ride from obscure AIM company to FTSE 100 blue chip in less than 10 years. You heard it here first. Simply click below to discover how you can take advantage of this. Image source: Getty Images. See all posts by Tej Kohlilast_img read more

June 12

PCC Participates in New Ken Burns Documentary “Jackie Robinson”

first_img Name (required)  Mail (required) (not be published)  Website  Home of the Week: Unique Pasadena Home Located on Madeline Drive, Pasadena More Cool Stuff Business News Make a comment Community News Your email address will not be published. Required fields are marked * Get our daily Pasadena newspaper in your email box. Free.Get all the latest Pasadena news, more than 10 fresh stories daily, 7 days a week at 7 a.m. Community News HerbeautyA Mental Health Chatbot Which Helps People With DepressionHerbeautyHerbeautyHerbeauty5 Things To Avoid If You Want To Have Whiter TeethHerbeautyHerbeautyHerbeautyWhat Is It That Actually Makes French Women So Admirable?HerbeautyHerbeautyHerbeautyEase Up! Snake Massages Are Real And Do Wonders!HerbeautyHerbeautyHerbeautyFollow This Summer Most Popular Celeb Beauty TrendHerbeautyHerbeautyHerbeautyA Dark Side Of Beauty Salons Not Many People Know AboutHerbeautyHerbeauty First Heatwave Expected Next Week center_img Subscribe Top of the News EVENTS & ENTERTAINMENT | FOOD & DRINK | THE ARTS | REAL ESTATE | HOME & GARDEN | WELLNESS | SOCIAL SCENE | GETAWAYS | PARENTS & KIDS faithfernandez More » ShareTweetShare on Google+Pin on PinterestSend with WhatsApp,PCC – EducationVirtual Schools PasadenaDarrell Done EducationHomes Solve Community/Gov/Pub SafetyPASADENA EVENTS & ACTIVITIES CALENDARClick here for Movie Showtimes Education PCC Participates in New Ken Burns Documentary “Jackie Robinson” By Gilbert Rivera, Communications Officer Published on Friday, October 2, 2015 | 12:50 pm Pasadena’s ‘626 Day’ Aims to Celebrate City, Boost Local Economy 3 recommended0 commentsShareShareTweetSharePin it Pasadena Will Allow Vaccinated People to Go Without Masks in Most Settings Starting on Tuesday Pasadena City College recently participated in the production of “Jackie Robinson,” a documentary from acclaimed filmmaker Ken Burns on the life and times of PCC’s most famous alumnus.Slated for release April 2016 on PBS, the two-part series chronicles Robinson’s life – from his hardscrabble upbringing in rural Georgia to April 15, 1947, the day he broke professional baseball’s infamous color line by becoming the first African-American to play for the major leagues in the modern era.The latter part of the documentary focuses on Robinson’s post-baseball days, when he continued his fight against racial discrimination as an advocate for the civil rights movement. Robinson passed away in 1972.Currently, Burns and his company, Florentine Films, are in post-production for “Jackie Robinson.” PCC supplied images – scanned from archival yearbooks – of Robinson during his days as a student at Pasadena Junior College (PJC in 1954 would change its name to Pasadena City College).From 1937 to 1939, Robinson was a four-sport star athlete at PJC and was elected to the All-Southland Junior College Team as a baseball player. After graduating in 1939, Robinson transferred to UCLA, where he became the university’s first athlete to letter in four sports: baseball, basketball, football, and track.“We’ve collected almost 10,000 archival photographs for our documentary, but it hasn’t been easy finding images of Jackie Robinson before he became famous as a star at UCLA,” said Sarah Burns, co-director/writer of the film and Burns’ daughter. “So we’re grateful that Pasadena City College was able to provide us with images from Jackie’s junior college yearbook to use in the film.”Perhaps the most acclaimed documentarian in America, Ken Burns has directed 25 films, some of which have garnered him four Emmy Awards and numerous Academy-Award nominations. His 11-hour, 1990 film “The Civil War is widely considered one of the best American documentaries ever produced.“Jackie Robinson” is directed by Ken Burns, Sarah Burns, and David McMahon; and written by McMahon and Sarah Burns.last_img read more

May 31

OCC Debuts Program to Expand Financial Inclusion

first_img fcd1aa2d-5b26-4754-ab6b-8342360620f8The Office of the Comptroller of the Currency (OCC) is teaming with leaders in the financial services industry and civil rights organizations on a new program designed to increase access to credit and capital by underserved communities.The new Project REACh–Roundtable for Economic Access and Change–will focus on policy and structural issues at both local and national levels, with the goal of widening the scope of financial inclusion. Acting Comptroller of the Currency Brian P. Brooks acknowledged Project REACh was created in response to the wave of social justice protests that occurred after George Floyd’s death in Minneapolis police custody.“The recent civil unrest across our country emphasizes that too many people have been left out of our nation’s economy,” said Brooks, who hosted the first Project REACh roundtable meeting at the OCC on July 10. “While we applaud others who have made large financial contributions to address immediate needs, Project REACh will focus on policy and structural changes that can help more people participate in our economy and prosper in the same way so many others have.”Brooks added that one of the structural barriers to be addressed by this endeavor involves the status of nearly 50 million Americans who lack a credit score.“That does not mean those individuals are uncreditworthy, but it likely means they cannot get a traditional loan,” he stated. “We can fix that and similar problems that will make access to credit easier and more affordable for millions of people.”Project REACh’s participants from the financial services industry include Citigroup CEO Michael Corbat; JPMorgan Chase Co-President and COO Gordon Smith; Huntington Bank Chairman, President and CEO Steve Steinour; and Michael Weinbach, CEO of Consumer Lending at Wells Fargo. The civil rights organizations participating in the project include the NAACP, National Urban League, and U.S. Hispanic Chamber of Commerce.The OCC’s endeavor is part of an increasing wave of attention focused on racial inequities within the consumer credit sector. Last week, Redfin released a report that found 15.9% of African Americans were rejected in their mortgage applications, compared to only 7% of white applicants. Last month, the National Association of Realtors (NAR) proposed a five-point plan to increase homeownership among African American homeowners and narrow the rate gap between white and African Americans. In April, Zillow published a data analysis that determined nonwhite households faced a greater level of housing insecurity related to the economic tumult in the COVID-19 pandemic than their white counterparts.  Print This Post OCC Debuts Program to Expand Financial Inclusion Share Save The Best Markets For Residential Property Investors 2 days ago Previous: Share of Mortgages in Forbearance Drops Next: New Law Extends Protections for Reverse Mortgages The Week Ahead: Nearing the Forbearance Exit 2 days ago Home / Daily Dose / OCC Debuts Program to Expand Financial Inclusion Sign up for DS News Daily Data Provider Black Knight to Acquire Top of Mind 2 days ago Governmental Measures Target Expanded Access to Affordable Housing 2 days ago Related Articles Data Provider Black Knight to Acquire Top of Mind 2 days ago Tagged with: OCC underserved borrowerscenter_img Phil Hall is a former United Nations-based reporter for Fairchild Broadcast News, the author of nine books, the host of the award-winning SoundCloud podcast “The Online Movie Show,” co-host of the award-winning WAPJ-FM talk show “Nutmeg Chatter” and a writer with credits in The New York Times, New York Daily News, Hartford Courant, Wired, The Hill’s Congress Blog and Profit Confidential. His real estate finance writing has been published in the ABA Banking Journal, Secondary Marketing Executive, Servicing Management, MortgageOrb, Progress in Lending, National Mortgage Professional, Mortgage Professional America, Canadian Mortgage Professional, Mortgage Professional News, Mortgage Broker News and HousingWire. Servicers Navigate the Post-Pandemic World 2 days ago July 14, 2020 1,434 Views Governmental Measures Target Expanded Access to Affordable Housing 2 days ago Subscribe Servicers Navigate the Post-Pandemic World 2 days ago About Author: Phil Hall Demand Propels Home Prices Upward 2 days ago Demand Propels Home Prices Upward 2 days ago OCC underserved borrowers 2020-07-14 Mike Albanese in Daily Dose, Featured, Government, News The Best Markets For Residential Property Investors 2 days agolast_img read more

May 31

DS5: Housing Forecasts & the State of Foreclosure Auctions

first_img The Best Markets For Residential Property Investors 2 days ago In this week’s DS5: Inside the Industry,’s VP of Market Economics, Daren Blomquist, shares his thoughts on where housing is headed and what effects the health crisis is having on foreclosure auctions.In his role, Daren Blomquist analyzes and forecasts complex macro- and microeconomic data trends within the marketplace and greater industry to provide value to both buyers and sellers using the platform. Blomquist’s reports and analysis have been cited by thousands of media outlets nationwide—including the Wall Street Journal, the New York Times, USA TODAY, and on many national network broadcasts, including CBS, ABC, CNN, CNBC, FOX Business, and Bloomberg.<span data-mce-type=”bookmark” style=”display: inline-block; width: 0px; overflow: hidden; line-height: 0;” class=”mce_SELRES_start”></span> DS5: Housing Forecasts & the State of Foreclosure Auctions Demand Propels Home Prices Upward 2 days ago October 19, 2020 1,878 Views Data Provider Black Knight to Acquire Top of Mind 2 days ago in Daily Dose, Featured, Foreclosure, Media, News, Webcasts Servicers Navigate the Post-Pandemic World 2 days ago Servicers Navigate the Post-Pandemic World 2 days ago Demand Propels Home Prices Upward 2 days ago Subscribe The Best Markets For Residential Property Investors 2 days ago The Week Ahead: Nearing the Forbearance Exit 2 days ago 2020-10-19 David Wharton Previous: FHFA’s Calabria on Loan Extensions and New GSE Rule Next: Residential Construction Reflects ‘Record-High Builder Optimism’ About Author: David Wharton Governmental Measures Target Expanded Access to Affordable Housing 2 days ago Share Save  Print This Post Governmental Measures Target Expanded Access to Affordable Housing 2 days ago Sign up for DS News Daily Related Articles Data Provider Black Knight to Acquire Top of Mind 2 days ago David Wharton, Managing Editor at the Five Star Institute, is a graduate of the University of Texas at Arlington, where he received his B.A. in English and minored in Journalism. Wharton has over 16 years’ experience in journalism and previously worked at Thomson Reuters, a multinational mass media and information firm, as Associate Content Editor, focusing on producing media content related to tax and accounting principles and government rules and regulations for accounting professionals. Wharton has an extensive and diversified portfolio of freelance material, with published contributions in both online and print media publications. Wharton and his family currently reside in Arlington, Texas. He can be reached at [email protected] Home / Daily Dose / DS5: Housing Forecasts & the State of Foreclosure Auctionslast_img read more

May 25

Donegal woman (94) waiting nearly six months for home help

first_img Loganair’s new Derry – Liverpool air service takes off from CODA Donegal woman (94) waiting nearly six months for home help Nine til Noon Show – Listen back to Monday’s Programme Facebook Twitter By News Highland – October 15, 2019 Twitter Google+ Facebook DL Debate – 24/05/21 AudioHomepage BannerNews Pinterestcenter_img RELATED ARTICLESMORE FROM AUTHOR News, Sport and Obituaries on Monday May 24th It’s been claimed that a 94 year old Donegal woman is waiting to be allocated just a daily half an hour’s home help for nearly six months. The woman, who lives with her son, was deemed eligible for the service back in May, but it’s understood that a carer has not yet been assigned to her.The case comes as recent figures suggest that the waiting list for Home Help in Donegal has jumped by 40% in just a few months.Local Cllr Ian McGarvey says neither the delays nor the lack of hours awarded to each individual make any sense:Audio Player Up/Down Arrow keys to increase or decrease volume. Google+ Arranmore progress and potential flagged as population grows WhatsApp Important message for people attending LUH’s INR clinic WhatsApp Previous articleColeman says Ireland have to be positiveNext articleCounty Final Preview – Naomh Conaill’s Charles McGuinness News Highland Pinterestlast_img read more

May 24

Painting by the numbers

first_img Painting by the numbers Around the WebMd: Do This Immediately if You Have Diabetes (Watch)Blood Sugar BlasterIf You Have Ringing Ears Do This Immediately (Ends Tinnitus)Healthier LivingHave an Enlarged Prostate? Urologist Reveals: Do This Immediately (Watch)Healthier LivingWomen Only: Stretch This Muscle to Stop Bladder Leakage (Watch)Healthier LivingRemoving Moles & Skin Tags Has Never Been This EasyEssential HealthTop 4 Methods to Get Fortnite SkinsTCGThe content you see here is paid for by the advertiser or content provider whose link you click on, and is recommended to you by Revcontent. As the leading platform for native advertising and content recommendation, Revcontent uses interest based targeting to select content that we think will be of particular interest to you. We encourage you to view your opt out options in Revcontent’s Privacy PolicyWant your content to appear on sites like this?Increase Your Engagement Now!Want to report this publisher’s content as misinformation?Submit a ReportGot it, thanks!Remove Content Link?Please choose a reason below:Fake NewsMisleadingNot InterestedOffensiveRepetitiveSubmitCancel Remember America’s heroes on Memorial Day Troy falls to No. 13 Clemson Pike County Sheriff’s Office offering community child ID kits Her voice trailed off and Mama said “Just try to keep him as still as you can.”Well, I stayed still even though Mama didn’t say a whole lot about it. I didn’t want the mumps to go down on me. I didn’t know where they would go or what they would do when they got there but I didn’t want to take a chance.So, it had to have been the isolation of chicken pox that got me budding as an artist.Back then, swapping funny books was a great pastime for young’uns. We’d save our funny books in a box in the closet and, on cold winter days and rainy summer ones, we’d swap them. Sponsored Content Whether I had the measles, the mumps or the chicken pox the day Preston came wading through the field of red clover with a stack of funny books to swap, I’m not sure.Don’t think it was the measles because I remember knowing for sure that I was dying when I had the big red measles. I had fever, chills, sweats and all over me hurt. It even hurt to breathe and I wanted to stop but Mama said I couldn’t.When I was sick, Daddy always bought me funny books. He kept holding up a Bugs Bunny funny book for me to look at and I was so sick I began a hatred of that “wabbit”’that has lasted until this very day. Published 11:00 pm Friday, October 5, 2012 My favorites were Donald Duck, Uncle Scrooge, The Little People, Heckle and Jeckle, and Casper the Friendly Ghost. Favorites were “no swaps.”You could always get two or three funny books without fronts (that’s what we called the covers) for one with a front.And a brand new funny book might even coax away a favorite from a friend. Daddy had bought me a bunch of new funny books because I was sick so I was primed for swapping. With brand new fronts I might get some of Preston’s no swaps that I really wanted.He came out of the clover and stood outside my window and held up what he had to swap. I sat on the bed and held up what I had to swap. When we got through swapping, we made the “trade” at the back door.The chicken pox lasted longer than the funny books so I had to find something to do besides be sick. In most all of the funny books, there was an advertisement with a picture of the man wearing what we called a toboggan on his head. “Draw Me!”If you could draw the man real good, you might have the “potential” to be an artist. I practiced and got real good. I wrote my name and address in the “mail this” box, folded my drawing and asked Daddy to mail it.“I’m writing off to be an artist.”Daddy said they would write back asking for money for art instructions. It was a trick to get your money.When I primped up to cry, he said he would mail it.The next day, he came home with a paint-by-number set for me. The picture was already drawn and I could tell it was a farmer and a barn even though it was a confusion of little shapes with a number in each one.You matched the number with the color. It took me about two days but, when I finished, it was about the best painted picture I’d ever seen. Mama and Daddy said so, too.I never heard from those “Draw Me” folks so it was a good thing Daddy bought me that paint set or I would have never known that I was an artist.Some time later, Daddy got him a paint-by-number paint set with two pictures of bird dogs. Daddy liked to hunt and he had bird dogs, all named Jake or Ben.When Daddy finished his paintings he put them in frames and Mama hung them over the fireplace. Daddy didn’t put mine in a frame so Mama couldn’t hang it. But it was on the bookshelf where everybody could see it. I was proud.We were artists, Daddy and me.Some years later, some of Mama’s friends from Henry County where she was born and raised came to visit. They made a whole lot over Daddy’s paintings. I guess they didn’t see mine.“Who on earth painted these?” they asked.Daddy said he did.One of the ladies wrote Mama a note thanking her for the nice visit.She said they’d told everybody that her husband was an artist.“They’ve gone and told that all over Headland,” Mama said to Daddy. “You should have told them you painted by numbers.”“They just asked who painted them and I said I did,” Daddy said. “Hell, they didn’t ask how I painted them.”Well, that made me realize that maybe Daddy wasn’t a real artist and maybe I wasn’t either. Email the author Latest Stories Plans underway for historic Pike County celebration Print Article By Jaine Treadwell This Video Will Soon Be Banned. Watch Before It’s… You Might Like ‘Draconian cuts’ take effect this week It is basic public policy that you either have to raise taxes or reduce government services. It has become a… read more Book Nook to reopen By Secrets Revealed Skip And, I don’t think it was the mumps, either.When I had the mumps I laid in bed as stiff as a poker for about two weeks. I’d heard Mama and “Miz” Cross talking in whispers about John having the mumps.“Lawd, I’m so scared the mumps are gonna go down on him,” Miz Cross said. ‘And if they do ….”last_img read more

May 12

Feel your way to success

first_imgRelated posts:No related photos. Feel your way to successOn 1 Feb 2003 in Personnel Today New thinking suggests that emotions can make or break thecustomer experience. Margaret Kubicek asks readers if employees can be trainedto make the right connectionIf companies are to do more than just pay lip service to delivering greatcustomer experiences, employees must be trained to emotionally engage withcustomers. Research undertaken by Beyond Philosophy reveals that 70 per cent ofconsumers say emotions count for more than half of their customer experience,but today’s training and measurement techniques are driving the wrong customerexperience behaviours in staff. More than half of employees polled say their training is geared to dealingwith difficult customers, and many call centres rate success according to howfast staff can get customers off the phone. We ask whether employees can, andshould, empathise with customers. Neville PritchardHead of group training and development, Abbey NationalDefining the customer experience and the associated training approach issomething we have been working on with our business colleagues. The change inour training approach started as a need to improve things in call centres anddeveloped from there. We’ve been running more development programmes to improveour approach to interacting with customers and understand the emotionalcomponent of their desire to work with us. Recently we delivered a values-oriented programme about what our customersare looking for; they have a need or a want and very often that’s emotionallybased. The programme has seen an 11 per cent increase in customer satisfactionacross the board. Barry DyerDirector of organisational development, BUPAWhen customers contact us it is because they have been referred to aspecialist or about to undergo treatment. It is critical that our employeesempathise with the concerns that customers are facing and the anxieties theymay be feeling. If our people can’t engage on that level, then the customerexperience will feel very cold, very shallow. When training we use lots of examples of why customers call, what theirexpectations are and get new employees to listen in on calls as soon aspossible to give context. We recognise that you don’t often get the full emotion of what a customer isexperiencing over the phone or in a letter, so we hire professional actors toact customer complaints on video to understand the customer’s point of view byvisualising it and relating to it. Nicola WilsonHead of HR, Loop Customer ManagementFrom the outset we look to recruit people with certain behaviours andqualities, such as a natural interest in helping people. Our view is we cantrain people to the telephony [the telephone system] but engaging emotionallyis either something you can do naturally, or you can’t do at all. Our training varies depending on the clients. We do have some who want thequantity and the pace, but increasingly business is recognising that emotionalengagement is key. Traditionally training was very geared around IT and how touse the telephony; now it is geared around satisfying the customer’s needs. Wetrain with the customer at the centre rather than the system at the centre, andwe spend a lot of time understanding what drives customers. Ian LawsonTraining director, LyrecoThe number one focus for our customer services team is customer care andmaking sure the customer is satisfied. It’s not just about productivity. On thesales side of the business, we do train people in behavioural styles – there itis about flexing and adapting your style, so you can build a relationship withthe customer. Whether emotionally engaging with customers is important depends on thenature of your business. For us it has a role in sales, where employees arebuilding long-term relationships with customers. Colin ShawFounding partner, Beyond PhilosophyBusiness leaders are saying the customer experience is the next competitivebattleground. Eighty-five per cent are saying emotionally engaging withcustomers will create loyalty, but only 15 per cent are doing it. We are on thecusp of change. Firms should have a clear articulation of what the customer experience isand what emotions they are trying to evoke – say trust, or fun. With emotionalintelligence you can start to recruit people who are good at trust or fun.You’ve then got to train them on what the customer experience is and whatactions they should take to evoke those emotions in your customer. Previous Article Next Article Comments are closed. last_img read more

May 4

Romania: Damen Shipyards Galati Hosts Launching Ceremony of Patrol Ship “Geroningen”

first_img May 12, 2011 View post tag: Damen Industry news View post tag: Naval View post tag: Romania View post tag: Shipyards Back to overview,Home naval-today Romania: Damen Shipyards Galati Hosts Launching Ceremony of Patrol Ship “Geroningen” View post tag: Navy Damen Shipyards Galati hosted on 21-st of April 2011 the launching ceremony of patrol ship “GRONINGEN”. The vessel is the second of this type built in Damen shipyard and the forth from a series of vessels made for the Dutch Royal Navy.Equipped with advanced integrated automation, alarm and monitoring systems and dynamic position system for precise auto positioning control, the vessel represents a state-of-the-art achievement, being very maneuverable and reliable to the purposes she was built for.Same as her sister, “FRIESLAND”, “GRONINGEN”’s launching was honored by the presence of important guests: the Lady Sponsor, Mrs. Melanie Schultz van Haegen – Minister of Infrastructure and Environment from The Netherlands and her counterpart, Mrs. Anca Boagiu – Minister of Transports and Infrastructure from our country. On this occasion, a protocol of cooperation between Rotterdam and Constanta harbors was signed, both ministers emphasizing the importance of developing and improving the cooperation between our countries in the field of transports and infrastructure.Apart from the two ministers, the ceremony was attended by representatives of the Dutch Royal Navy led by vice-admiral Matthieu Borsboom and general major Mel de Zeeuw but also from the Romanian Navy represented by vice-admiral Aurel Popa and general Catalin Moraru.An important presence was also Mrs. Tanya van Gool – Ambassador of the Kingdom of the Netherlands in Romania, one of the major supporters of our shipyard, who steadily promotes the potential Romanian – Dutch partnerships.[mappress]Source: damen, May 12, 2011; View post tag: ship View post tag: News by topic View post tag: Geroningen View post tag: hosts View post tag: Ceremony View post tag: Patrol View post tag: launching Romania: Damen Shipyards Galati Hosts Launching Ceremony of Patrol Ship “Geroningen” View post tag: Galati Share this articlelast_img read more

May 3

Oxford scientists discover transparent aluminium

first_imgOxford scientists working in Hamburg claim to have discovered transparent aluminium with the use of laser technology.The experiment involved a short pulse from a laser, which removed a core electron from every aluminium atom in a sample.Professor Justin Wark of Oxford University’s Department of Physics said, “What we have created is a completely new state of matter nobody has seen before.”The aluminium was transparent for only 40 femtoseconds – a fraction of a nanosecond. However, this discovery is significant because it may lead to greater understanding of the creation of miniature stars created during laser implosions.“It’s almost as surprising as finding that you can turn lead into gold with light,” said Prof. Wark.last_img read more