December 18

Yes, an authentic company culture really can drive retention

first_img 34SHARESShareShareSharePrintMailGooglePinterestDiggRedditStumbleuponDeliciousBufferTumblr Employee retention is a complex phenomenon that can be difficult to predict broadly, not to mention down to the level of a single employee.The latter is the topic of a recent blog post — titled Why You Shouldn’t Link Culture and Retention — I read on HRE Online, which addressed why people leave organizations with great cultures.Getting past the headline, the argument appears to be that cultures should not be used to retain people because of the fundamental human tendency towards boredom. As the novelty or effect wears off, employees get bored and leave. Instead, the post argues, culture should be used for driving performance.While I certainly agree on the second point, I can’t say I’m fully behind the reasoning on the first. continue reading »last_img read more

December 17

6 business development tips for the COVID-19 era

first_img 8SHARESShareShareSharePrintMailGooglePinterestDiggRedditStumbleuponDeliciousBufferTumblr,Sam Brownell Sam has worked in the credit union industry for over ten years. He thinks every American should be a member of a credit union. In 2014, he founded CUCollaborate with … Web: Details The current business development market has changed over the last few months. It may feel impossible at times to reach new potential SEGs and their employees. Below are a few tips to overcome the current obstacles from COVID-19.Revaluate Your Target DemographicThe select employee groups you targeted before may no longer be the best match for you. Their company or employee demographics may have changed due to a decline in the economy. What demographics are you currently targeting? You may need to switch from location-based demographics to focus more on the credit scores of individual employees. It is important to diversify your SEGs to avoid concentration risk. Adding SEGs can be your credit union’s beacon in an economic storm.Leverage Company DatabasesOnce you have your target demographic set, you need a strategy to find everyone who meets those criteria. But where do you look? There are a variety of data sources that you can find for free or purchase. While all their information may not be accurate, it will provide you with a solid start to create a prospect list for your outreach. For instance, our SEG targeting tool allows you to filter by a variety of data and see if that SEG is serviced by another credit union.Digital NetworkingIn-person networking events are going to see a long and slow uphill battle until things begin to normalize. Now is the time to master LinkedIn messaging. You should set a daily goal for yourself on how many potential SEGs you would like to connect to. Scripting this message is going to be the most essential part of the outreach. I would recommend scripting up to three messages that include your initial message and two additional follow-ups.  Additionally, you may consider hosting a virtual happy hour or a webinar.Relationship Building I am sure many of you have received emails from vendors trying to sell you something, and you wish that they focused more on your relationship than on your budget. Now is your time to shine. Consider creating free educational materials for employers to pass out to their employees. You may want to focus on turnkey content they can use that clarifies recent relief laws and what they mean for everyday people. People are going to be focused on saving, or they may need a personal loan to get by, but they may not know who to trust or where to go. Now is a great time to build on that trust.Stop Using Dumb FormsYou want to make the process as easy as possible for a SEG to join your credit union, which is why you want to make your form a “smart form.” There are many ways to do this, whether you use an autocomplete database to fill in the information for them or merely automating the follow-up process. There is no reason to cause confusion or put an undue burden on a prospective select group by making them create their own request letters. There are multiple options out there to help create a more dynamic form. There are plugins such as Zapier, Gravity Forms, and even Google forms has conditional logic. There are also different software options, like our Digital SEG Application that automatically generates and completes all of the necessary documentation for adding a new select group. All a prospective group needs to do is complete a short form. Whichever you chose, make sure it makes the SEG process as intuitive, seamless, and quick as possible. Nobody likes a long and tedious form!Shared Branching/ATMs to the RescueIf your credit union is adding new select groups, you should buy an ownership interest in any shared branching or ATM networks you participate in. A credit union can use any shared branch or ATM in a network to satisfy the service facility requirement for adding a select group, provided the credit union is an owner in the shared branching or ATM network. Therefore, an ownership interest in shared branching and ATM networks allows you to extend the service area you can add select groups within. The NCUA typically considers a service facility’s service area to extend somewhere between 25 and 30 miles.last_img read more

October 19

Indonesian bridge community mourns death of Henky Lasut

first_imgVeteran Indonesian bridge player Henky Lasut has died at the age of 72 at Kandouw General Hospital in Manado, North Sulawesi, where he was being treated for diabetes and high blood pressure. His funeral service will be held on Sunday.“It’s a big loss not only for the Indonesian bridge community but also the world of sport given all that he contributed,” Indonesian Bridge Association spokesman Bert Polii told The Jakarta Post on Friday.Henky had been playing bridge since the age of 20 and won various titles at the local and international level. Along with Eddy Manoppo, Henky won the world championship title in Sanya, China, in 2014. In 2009, Henky was appointed to the Manado Regional Legislative Council and after completing his term, he was then involved in promoting the sport among young people.Bridge player Gungde Ariwangsa said Henky’s demise left a lot to do for those who sought to attract young people to the sport.“He was one of the eager initiators and supporters of our promotion of the sport among students and groups of young people. Many people, including senior players looked up to him,” Gungde said.Bert pointed out that aside from popularizing bridge as sport, both Henky and the association had joined forces to counter the negative association of bridge with gambling and therefore a danger to young people.These efforts had borne fruit, he said, as now students in many universities learned how to strategize through bridge.“Right now, we need to accelerate our efforts so we can find the new Henky Lasut who can speak out loud on the world stage,” he said.Topics :last_img read more