December 18

Tech must-haves for 2015

first_imgDon’t forget your members when choosing where to invest your budget dollarsAs 2014 comes to a close and technology budgets are finalized for the coming year, many credit unions are considering key technology investments for 2015. The obvious upgrades to core processors, online banking, loan origination systems, in-branch technology, and the like are, of course, at the top of the list. But there are also frequently overlooked options that credit unions should consider as key to improving their members’ banking experience. Some are small, some are big, but all three of these recommendations will be noticed and appreciated by your members.Go native with your mobile bankingMobile banking is the single biggest vulnerability facing most credit unions today and is the most likely entry point for competitors — both traditional and non-traditional financial institutions — to poach credit unions’ members. (Click here for a free report that examines the potential sources of disruption facing credit unions in the next year.) A quick search of the 20 largest banks and credit unions shows they all offer native apps for both Apple iOS and Google Android. Still, many credit unions are still not dedicating enough resources to this critical channel. In a recent report from Accenture, 67% of Millennials said they feel the traditional and digital experience they receive from their bank is “somewhat or not at all seamless.”Bridge the gap between in-app and in-branch experience by focusing on your mobile banking offering and adding all the functionality your members want — mobile deposit, PFM, p2p payments, etc. Then, make sure that the services available in both channels are connected and the service they provide from your employees in a branch is consistent with what is available within your mobile banking apps.Upgrade your website with responsive web designThe number of screen sizes being used grows on a daily basis: desktops, laptops, iPad, iPad Mini, iPhone (now in 3 sizes), Kindle Fire, Surface, Galaxy — the list goes on. How your credit union is represented on all of these devices, no matter what the screen size, is important to maintaining a uniform image. With 47% of members using the Internet or mobile devices as their primary method of banking, your image needs to be consistent in the same way that each of your branches are. The right image can attract members and encourage existing members to expand their relationship with your credit union; the wrong image can be offputting. Your most important branch is probably your website, not any single, physical location.Put simply, responsive websites improve how your content is presented, enhance readability, result in faster page rendering, and are SEO-optimized. Josh Rubin, renown interaction designer and co-founder of Cool Hunting, adds, “Responsive web design isn’t just about adapting the interface to screen size; it’s about understanding the situation people are in when they’re using different devices.” Responsive design isn’t a new concept, but it is more important now than it has been in the past as device types and sizes for both tablets and smartphones are rapidly multiplying. To check if your site is responsive, open your credit union’s homepage and slowly resize the screen using your mouse. If the layout doesn’t change and instead scroll bars appear on the bottom of the browser window, you don’t have a responsive website.Add social media channels to your member service programsSocial media channels — Twitter and Facebook in particular — are important for reaching members and protecting and building your credit union’s reputation. Brandwatch hit the nail on the head when it said, “Every meaningful social conversation can be nurtured into a real relationship that can eventually become a direct revenue opportunity, positive word-of-mouth, or direct referral.”Social media is the ultimate level playing field. The upside is that it’s as easy way for you to inject your brand into social media conversations as it is for much-bigger competitors. The downside is that it takes a dedicated team member who is adept at handling communications across different technology platforms and is committed to providing real-time responses in the spirit of your credit union’s member service ethos. Look for a digital native with social savvy — probably a Millennial — to run your social media programs with the goal to inform and educate the public, respond to your members in real time with general information about products or promotions, and move conversations to a secure channel when they become confidential and require privacy.Native apps, responsive websites, and social media connected member service are just a few areas that credit unions should look to substantially improve the service they provide their members. Don’t overlook these areas when creating your budgets or roadmaps for 2015. 36SHARESShareShareSharePrintMailGooglePinterestDiggRedditStumbleuponDeliciousBufferTumblr,Andrew Tilbury Andrew Tilbury is the Chief Marketing Officer of Bluepoint and oversees Bluepoint’s integrated marketing strategy and product management including brand management, media relations, interactive marketing, and product management. Tilbury … Web: www.bluepointsolutions.com Detailslast_img read more

September 8

Sarita Devi contracts COVID-19, takes heart from cancer-battling Dingko who beat virus

first_img 4 months ago I went into depression for being unable to resume my treatment: Dingko Singh 4 months ago Vijender, Manoj help raise funds for ailing Dingko Singh SUBSCRIBE TO US Written By Last Updated: 18th August, 2020 12:38 IST Sarita Devi Contracts COVID-19, Takes Heart From Cancer-battling Dingko Who Beat Virus Boxer Laishram Sarita Devi, who contracted COVID-19, is taking inspiration from champion boxer Dingko Singh, who beat COVID-19 while battling cancer. Asian Games and Commonwealth Games medallist Laishram Sarita Devi and her husband, Thoiba Singh, tested positive for COVID-19 on Monday. The 38-year-old boxer and her husband were in her hometown in Imphal, Manipur and decided to take a test after Devi was running a fever and had a cold for three days. The couple has been shifted to a government-run COVID-19 care centre at UNACCO School in the West Imphal district, where they will be observed for a fortnight. Also read | Sarita Devi to represent India at AIBA’s Athlete Commission: Sports newsSarita Devi COVID-19 test in Imphal comes back positiveWhile talking to Indian Express, Sarita Devi revealed that she was “suffering from fever apart from soreness in the body” and a “light cold”. Her symptoms started after she visited her brother’s home, where she helped their family after his wife gave birth. They initially thought she had muscle cramps but decided to get tested. While she and her husband tested positive, her eight-year-old son Tomthil, cousin sister and her daughter tested negative. Devi is a three-time world champion and a five-time Asian medalist who was a part of the Athletes’ Commission of the International Boxing Association in 2019. Also read | Vijender, Manoj help raise funds for ailing Dingko Singh: Sports newsSarita Devi taking inspiration from Dingko Singh, who beat COVID-19 despite battling cancerTwo months ago, 1998 Asian Games boxing champion Dingko Singh tested positive for COVID-19. Devi helped Dingko Singh and his wife Babai Devi travel to Delhi. Devi remained in touch with him after they returned to Imphal. During her interview, Devi revealed that Dingko was one of the first people she talked to after her diagnosis was confirmed. “Dingko sir recovered from COVID-19 while battling cancer. He talked to me and assured me that everything will be fine,” Sarita Devi added. Before leaving for her treatment, Devi told her son not to worry about her and his father, and keep himself occupied by reading books. They are aware of the recovery stories through newspapers and other forms of media and expect to recover as the Indian hockey team players did. They are being given medicines to reduce fever, while she talks to her son over the phone to keep herself occupied. “There should not be any stigma around COVID-19 patients. But on the other hand, we should follow all the precautions,” Devi said.Also read | I went into depression for being unable to resume my treatment: Dingko SinghSarita Devi boxing careerThe boxing champion wants to get back to her training, as she has now moved to a lower weight category. Before the Olympic qualifiers in Jordan, the Manipur native was defeated by Simranjit Kaur in the 60kg category. Kaur qualified for the Olympics, and Devi will be trying to qualify in the 57kg qualifiers for the Tokyo Olympics in 2021. While the national camp for Indian women boxers remains on hiatus, Devi will resume her training from home after recovery. She also added that in the 57kg category, her height will prove to be an advantage. “I had been training at my home since March and once full training resumes, my focus will be on fast feet movement, which will be a key in this new category,” Devi explained.Also read | Boxer Sarita Devi to take call on retirement after Tokyo Olympics: Sarita Devi boxing(Image credits: PTI) WATCH US LIVE 11 months ago Boxer Sarita Devi to take call on retirement after Tokyo Olympics LIVE TV WE RECOMMEND Devika Pawar FOLLOW US 11 months ago Wrestler Sarita Devi says ‘I’m not finished yet’, vows comeback 9 months ago Sarita Devi to represent India at AIBA’s Athlete Commission First Published: 18th August, 2020 12:38 IST COMMENTlast_img read more

May 31

Tottenham are lacking intensity and creativity – Pochettino has a real problem

first_imgIT’S SOMETHING that is starting to become a real problem for Mauricio Pochettino at Spurs. A lack of intensity and a lack of creativity.They were fortunate to get a point at City last week and they made hard work of beating Aston Villa after going 1-0 down.3 Tottenham struggled to break Newcastle down as they suffered a shock 1-0 defeat against the MagpiesCredit: PA:Press AssociationAnd it’s down to the fact they didn’t create enough – and it was exactly the same against Newcastle.Everything was at a slow pace. Every pass was slow and every cross was slow. There was no pace to their game whatsoever.Harry Kane had to keep coming deep, and when they finally got a chance they fluffed their lines.Why on earth would you leave out your best two players, other than Kane, in Christian Eriksen and Jan Vertonghen.Without Eriksen in the team there is definitely a lack of creativity.Pochettino has a big decision to make – either getting cash for him in this window or letting him go for nothing. But right now they just cannot afford to let him go.Tottenham are in need of a fully-firing Eriksen from the first whistle in every game to get their season up and running.Yes, Dele Alli will be coming back from injury soon, and Pochettino’s plan of bringing Eriksen on in the second half worked against Villa.3 Mauricio Pochettino’s men have flattered to deceive in their opening three Premier League gamesCredit: Getty – Contributor3But this time it just didn’t – they didn’t create enough.For Newcastle, it was a huge win – a complete contrast to what we saw last week against Norwich.We saw a team that was very well organised and their 5-4-1 set-up worked to perfection. They had everything in that performance.Grit, determination, togetherness and a system they look to be enjoying. They made it very difficult for Tottenham and they deserved that magnificent win.I hope there’s more of that to come in the following weeks. Not many gave Newcastle a chance so to go to Tottenham and perform in the way they did is a great credit to the players, Steve Bruce and his staff.You can’t judge someone like Bruce after two or three games, it’s ludicrous. There’s been a lot written about him and he’s had to defend himself.But when you lose like they did last week you have to respond, and that was the perfect response – his players did the talking on the pitch.They looked compact, tight and worked their socks off.It could have been different had Tottenham been awarded a penalty late on for Lascelles’ challenge on Kane.ACCA WITH LADBROKES Pick up a whole load of acca features to help you land the big oneLATEST TOTTENHAM NEWSHARRY ALL FOUR ITKane admits Spurs must win EIGHT games to rise into Champions League spotGossipALL GONE PETE TONGVertonghen wanted by host of Italian clubs as long Spurs spell nears endBELOW PARRSpurs suffer blow with Parrott to miss Prem restart after appendix operationPicturedSHIRT STORMNew Spurs 2020/21 home top leaked but angry fans slam silver design as ‘awful”STEP BY STEP’Jose fears for players’ welfare during restart as stars begin ‘pre-season’KAN’T HAVE THATVictor Osimhen keen on Spurs move but only if they sell Kane this summerBut with the amount of people disagreeing on whether Mike Dean was right to wave it away, that tells you it was not a clear and obvious error.I actually thought at match speed it was a penalty but slowed down I changed my mind.If the ref had given it I couldn’t have complained but no way was it a clear and obvious mistake that should have led to him changing his mind.BBC gets official complaints over Gary Lineker bald men joke mocking Alan Shearer and Danny Murphylast_img read more